|
you suck i hate you i will rip out ur eyes and eat them for breakfest
Monday, Oct. 07, 2002 - 9:08 p.m.
i am going to be the NEW erin brokavich. i just wrote and sent an email to my phone company, TELUS aka- the -we suck gay ass- and lie to you whenever we can company.ahem... " My name is Louis , account PIN = _____, mailing address is ___________. I have to say that i am extremely angry in the way your company deals with its supposed "valued" customers. I signed up with telus on sept 4 2002 and i was not ONCE told about the new billing of the rounding up to each minute method. Your reps who sold me the phone even boasted about how i shouldn't have to worry with my plan, since i can keep track of my minutes with the minute tracker. but thats apparently all bullshit. i live on campus. meaning i make alot of calls to meet up with ppl, most of which do not take more then 20 - 10 seconds to make. So if i make say 5 calls, that usually would come to a minute for me, but now you people are telling me that, somehow, through whatever miraculous marketing scheme you have thought of now, it is equivalent to 5 minutes? AM i getting that right? what institution did your marketing associates attend? they should be given an award of excellence to be commended for the new "bullshit" math concept they invented. infact, why even bother doing business at all when you can turn 1's into 5's just like that? its one thing to completely decieve ur customers, but when you dont even have the common courtesy to let us know in advance of the way we are to be charged is simply unnexceptable. I dont even know how much i am over my allowed minutes now since i only keep track with my minute counter. your new policy is ridiculous and you should be ashamed of the way you conduct business. all i have to say is that from now on, when anybody asks about my phone or anything regarding my phone plan, i'll be sure to tell them that if they WANT to be lied to and made look like idiots, go with telus. if i do not get a reply, i can ASSURE you that there will be MANY MANY breaches in contracts quite soon, ONE of which be a breach in mine. Your Happily Satisfied Customer Louis" i am so mad. i hope they get sued, infact, i wonder if i can sue them?
|